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Garantía limitada

Sourcenext warrants to the Original Purchaser (as defined below) that the Pocketalk Device and Included Accessories (collectively, the “Product”) shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase (the “Warranty Period”). If you reside in the European Economic Area (EEA) and you purchased your Sourcenext product in the EEA, the Warranty Period is two (2) years from the date of purchase.


If such a defect arises and a RMA request is received by Sourcenext within the Warranty Period, Sourcenext will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. In the event of such a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This limited warranty is valid only in the jurisdictions where the Products are sold by Sourcenext itself or through its authorized reseller or agent and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be required by applicable law.

Obtención de servicios de garantía

To obtain warranty service, a RMA must be requested from Sourcenext’s Customer Service team. To request a RMA, please contact Customer Service here. The RMA must be included along with the Product. You must deliver the Product, in either its original packaging, or packaging providing equivalent protection, to the address specified by Sourcenext. Sourcenext may require you to furnish proof of purchase details and/or comply with other requirements before receiving warranty service. For more specific instructions on how to obtain warranty service on your Product, visit the Sourcenext Product Help.

Exclusions and Limitations

  • Sourcenext no garantiza que el funcionamiento del Producto sea ininterrumpido o esté libre de errores.
  • Esta garantía limitada no cubre el software integrado en cualquier Producto o cualquier servicio relacionado proporcionado por Sourcenext. Consulte las Condiciones de servicio de Sourcenext para conocer los detalles de sus derechos con respecto al uso del software y los servicios relacionados.
  • This limited warranty applies only to the Original Purchaser. The “Original Purchaser” is the original end user purchaser of the Product that was purchased from an authorized reseller or sales channel and manufactured by or for Sourcenext that can be identified by an authorized Sourcenext trademark, trade name, or logo affixed to it (for example, an authorized POCKETALK mark). For clarity, a reseller is not considered an Original Purchaser.
  • Sin limitar lo anterior, esta garantía limitada no se aplica a (a) los productos y servicios de Sourcenext que no sean los Productos, (b) los productos que no sean de Sourcenext, aunque se incluyan o vendan con un Producto, incluyendo, sin limitación, cualquier producto falsificado, (c) productos que sean, o que Sourcenext crea razonablemente que son, robados, (d) consumibles (como baterías), (e) software, incluso si está empaquetado o se vende con el Producto o está embebido en el mismo, o (f) accesorios de Sourcenext que no sean los Accesorios incluidos.
  • Esta garantía limitada no se aplica a un Producto o a una parte de un Producto que haya sido reparado, alterado, restaurado o modificado por cualquier persona no autorizada por Sourcenext, ni se aplica a ningún daño cosmético, como arañazos y abolladuras.
  • Esta garantía limitada tampoco se aplica a los daños o defectos causados por (a) el uso con productos que no sean de Sourcenext; (b) un accidente, abuso, mal uso, mal manejo, inundación, incendio, terremoto u otras causas externas; (c) el desgaste normal o el envejecimiento del Producto, como la decoloración o el estiramiento; o (d) el uso del Producto (i) fuera de los usos permitidos o previstos descritos por Sourcenext, (ii) no de acuerdo con las instrucciones proporcionadas por Sourcenext, o (iii) con un voltaje o suministro de energía inadecuados.
  • No Sourcenext reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to this limited warranty.

Descargo de Responsabilidad

To the extent permitted by law, this limited warranty and the remedies set forth herein are exclusive and in lieu of all other warranties, remedies, and conditions, whether oral, written, statutory, express or implied. Sourcenext disclaims all statutory and implied warranties, including without limitation, warranties of merchantability and fitness for a particular purpose and warranties against hidden or latent defects, to the extent permitted by law. in so far as such warranties cannot be disclaimed, Sourcenext limits the duration and remedies of such warranties to the duration of this express limited warranty. some jurisdictions do not allow limitations on how long an implied warranty (or condition) may last, so the limitation described above may not apply to you. in addition, consumers in some jurisdictions may have legal rights under applicable national legislation governing the sale of consumer goods that are not waivable by contract. these rights are not affected by this limited warranty.

Limitation of liability

Salvo en la medida en que lo prohíba la legislación aplicable, Sourcenext no será responsable de ningún daño incidental, indirecto, especial o consecuente, incluyendo, sin limitación, la pérdida de beneficios, ingresos o datos, resultante de cualquier incumplimiento de una garantía o condición expresa o implícita o bajo cualquier otra teoría legal, incluso si Sourcenext ha sido advertido de la posibilidad de tales daños. Algunas jurisdicciones no permiten la exclusión o limitación de los daños especiales, indirectos, incidentales o consecuentes, por lo que la limitación o exclusión anterior puede no aplicarse a usted.

Governing law

This Pocketalk Return Policy and Limited Warranty is governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired.

Effective Date: May 10, 2019