Pocketalk S Terms of Use

These Terms of Use (these “Terms”) constitute an agreement between you and POCKETALK CORPORATION (“POCKETALK”) regarding the use of the POCKETALK S Series device and any accompanying accessories (collectively, the “Device”). Please read the Terms before using the Device. By using the Device, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Device. If you do not agree to these Terms, you should return the Device to the distributor within 14 days of purchase together with your receipt for a refund. Please be advised that we will not accept the Device for a refund or exchange once the Device is used except as set forth in the Device’s hardware warranty.

Section 1 (Transfer of Device Ownership and Software License)

  1. Subject to your agreement to and compliance with the Terms, the ownership of the Device and any printed materials included with the Device (such as manuals and the like) will be transferred from the distributor to you at the time you purchase the Device.
  2. POCKETALK grants you a non-exclusive right to use the Device as well as the software contained in the Device (“Software”) under these Terms.
  3. Purchase of the Device does not transfer any of the copyrights or other intellectual property rights related to the Software or the printed materials included with the Device (such as manuals and the like) to you.

Section 2 (Conditions of Use)

  1. All intellectual property over the Device itself as well as over the digital content, software, customer support material and other services that the Device provides (collectively, “Service”) is owned by POCKETALK or a third party that POCKETALK designates and protected under both Japanese and international intellectual property law.
  2. You acknowledge and agree that you need to prepare the communication environment such as Wi-Fi connections, etc. necessary to receive the Service. When you use the Device with embedded global SIM, to the extent not inconsistent with the Terms, you will be subject to the Global SIM Service Terms of Use (https://pocketalk.co.jp/rule/global-sim/en-us/) (“SIM Service Terms of Use”), in addition to the Terms, for receiving the Service. By using the Device, you agree to the SIM Service Terms of Use as well. In the SIM Service Terms of Use, the term “user” is to be read as “you”. In the case of any conflict between these Terms and such SIM Service Terms of Use, the Terms shall prevail.
  3. If you are unable or unwilling to use the SIM Service, you will be solely responsible for obtaining and configuring the required Internet connection (such as Wi-Fi, another SIM service, etc.) to receive the Service. In this case, POCKETALK will not be involved in such installation or operation of your communication environment at all nor will it provide support to you.
  4. The SIM Service may be extended by a following a renewal process established by POCKETALK. Unless otherwise determined by POCKETALK, the SIM Service extension requires a fee.
  5. POCKETALK may provide automatic or manual updates for the Software as necessary without notice to you, and these Terms will also apply to such updated Software.
  6. You are solely responsible for obtaining any governmental approvals or certifications required to use the Device, as well as providing any required notification to governmental agencies unless such approvals, certifications, and notifications were completed by the distributor.

Section 3 (Consent to Data Use)

  1. You acknowledge and agree that POCKETALK may obtain certain of your information. Please refer to the Privacy Statement (https://pocketalk.co.jp/privacystatement/en-us/) for details. POCKETALK will handle your information in accordance with the Privacy Statement in all cases.
  2. The Device transfers voice data generated when speaking through the Software and the translation data thereof, to servers of the providers of voice recognition engines, speech synthesis engines, image recognition engines, and translation engines, as well as the outsourced contractors for development and support services, etc. (“Third Party Partner”) via the Internet, in such a manner that it does not identify you. POCKETALK receives technology service from Third Party Partner for the purpose of providing the Software’s voice and image identification and translation functions. By using the Device, you agree that your spoken voice data and the translated data thereof will be obtained and stored through the information collection modules embedded in the Device and forwarded to Third Party Partner in such a manner that it does not identify you.

Section 4 (Temporary Disruption, Termination or Discontinuation, etc. of Service)

Although using the Service through the Device requires connecting to a third party’s server, POCKETALK will nevertheless use reasonable efforts to ensure that the Service operates in a stable and reliable manner. However, the Service may be temporarily unavailable or terminated without prior notice to you due to one or more of the following reasons:

(i) A breakdown, failure, or any other similar causes involving a server, communication line, or other facilities;
(ii) Periodic or urgent system maintenance work, inspection, repair, or modification;
(iii) A fire, a power outage, or other similar occurrence;
(iv) A natural disaster such as an earthquake, volcanic eruption, flood, or tsunami;
(v) A war, disturbance, riot, turmoil, labor dispute, or other unexpected event; or
(vi) When POCKETALK believes it is necessary to temporarily suspend the Service for operational or technical reasons.

Section 5 (Prohibited Actions)

You are prohibited from performing any of the following acts:

(i) Acts that infringe the intellectual property rights of POCKETALK or a third party, including but not limited to copyright, trademark rights, patent rights, design rights, and other rights provided under relevant law and regulations, or by contract;
(ii) Reproducing, modifying or preparing derivative works of the Software;
(iii) Compiling by integrating or combining part of the Software into other programs;
(iv) Modifying, integrating, reverse engineering (such as by disassembling), and analyzing the Software, as well as other similar acts;
(v) Sublicense or distribute the Software to a third party;
(vi) Transfer the Device or reproductions (except for transferring to those approved by POCKETALK);
(vii) Rent or perform acts similar to renting the Device or reproductions without written approval from POCKETALK; or otherwise transact used goods without written approval from POCKETALK;
(viii) Use the Software and reproduce or use other software beyond the scope of personal use without authorization;
(ix) Storing the Software on a network in a manner that allows it to be transmitted to a third party;
(x) Performing acts that damage the reputation of the Device, the Software, POCKETALK or others, including acts that otherwise harass, slander, or libel others; and
(xi) Encouraging any of the acts described above.

Section 6 (Effects of Breaching These Terms)

  1. The Terms shall become effective when you first use the Device.
  2. If you breach any of the provisions of these Terms or infringe the copyright or other property ownership rights of POCKETALK or any third party, POCKETALK may, without the need to notify you in advance: (i) take measures to suspend your use of the Software as appropriate; and/or (ii) terminate your license to use the Software.
  3. POCKETALK will not be liable for any damages to you caused by any action it may take under Paragraph 2 above.

Section 7 (Exemption and Limitation of Liability)

  1. THE TRANSLATIONS THAT THE DEVICE PRODUCES ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY OF ANY KIND. AS SUCH, POCKETALK DOES NOT GUARANTEE THAT ANY TRANSLATIONS THAT THE DEVICE PRODUCES ARE COMPLETE OR ACCURATE, USEFUL TO YOU, OR OTHERWISE CONSISTENT WITH THE PURPOSES THAT YOU USE THE SERVICE FOR. POCKETALK EXPLICITLY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES ARISING OUT OF OR RELATED TO THE POCKETALK MATERIALS OR THE SERVICE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT; AND POCKETALK MAKES NO WARRANTY (I) THAT THE SERVICE OR POCKETALK MATERIALS WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS, OR (II) REGARDING THE QUALITY, ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR RELIABILITY OF THE SERVICE OR ANY POCKETALK MATERIALS.
  2. POCKETALK WILL NOT BE LIABLE FOR ANY DAMAGES THAT YOU MAY INCUR AS A RESULT OF USING OR RELYING ON TRANSLATIONS THAT THE DEVICE PRODUCES.
  3. IN NO EVENT SHALL POCKETALK, ITS SUPPLIERS, OR ITS LICENSORS BE LIABLE FOR: (A) ANY INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICE ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICE OR POCKETALK MATERIALS, WHETHER BASED ON CONTRACT, TORT, PRODUCT LIABILITY, OR ANY OTHER LEGAL THEORY; OR (B) MAXIMUM DAMAGES IN THE AGGREGATE GREATER THAN THE AMOUNT YOU HAVE PAID FOR THE DEVICE.
  4. POCKETALK WILL NOT BE LIABLE FOR ANY DAMAGES THAT YOU OR A THIRD PARTY MAY INCUR ARISING FROM ANY DELAY, INTERRUPTION, TERMINATION OF THE SERVICE DUE TO ANY OF THE REASONS SET FORTH ABOVE IN SECTION 4.

Section 8 (Compensation for Damages)

You are liable for any damages (including attorney’s fees) that POCKETALK may incur due to any violation of these Terms by you.

Section 9 (Miscellaneous)

  1. These Terms will be construed in accordance with the laws of Japan.
  2. POCKETALK may amend these Terms due to a revision of the relevant laws and regulations, or if POCKETALK determines that it is necessary to amend these Terms. By continuing to use the Device for a certain period, you will be deemed to have agreed to such amendments, which POCKETALK will post on its website a week prior to the amendment(s) taking effect (https://pocketalk.co.jp/rule/pt-s_eu-us/), at the latest, in principle.
  3. These Terms do not preclude you from agreeing to different terms with the distributor; however, any such terms shall not apply to POCKETALK or modify these Terms.
  4. The Tokyo District Court has the exclusive jurisdiction to resolve any disputes relating to the Device, the Software, or these Terms.
  5. If any provision of these Terms is found to be void or unenforceable: (i) that void or unenforceable provision will be modified to the minimum extent necessary to cure the defect and make the provision valid and enforceable; and (ii) the remaining provisions of these Terms will nevertheless be binding upon the parties and will in no way be affected or impaired by the void or unenforceable provision.

July 14, 2023
POCKETALK CORPORATION

Appendix 1

Vereinigte Staaten

The following provisions shall apply to any users subject to the jurisdiction of courts in the United States. In the event a provision of this Appendix conflicts with a provision elsewhere in the Terms, such provision of this Appendix shall control.

PLEASE READ THIS APPENDIX CAREFULLY, AS IT CONTAINS A REQUIREMENT THAT CERTAIN DISPUTES AND CLAIMS BE SUBJECT TO ARBITRATION AND IT OTHERWISE LIMITS THE MANNER IN WHICH YOU CAN MAKE A CLAIM AGAINST POCKETALK.

Arbitration

Each party agrees that, except as set forth under the Exceptions paragraph below, any dispute between you and POCKETALK arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation or validity thereof (including the determination of the scope or applicability of this agreement to arbitrate), the Services, the POCKETALK materials, or any other POCKETALK products or services (collectively, “Disputes”) will be subject to arbitration in accordance with this Section. You can decline this agreement to arbitrate by contacting us-inquiry@POCKETALK.com within thirty (30) days of first accepting these Terms and stating that you (include your first and last name) decline this arbitration provision. In the event that you so decline this arbitration provision, or this arbitration provision is otherwise found not to apply to you or your Dispute, you and POCKETALK agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts of Santa Clara County, California. Both you and POCKETALK agree to the exclusive jurisdiction of, and that venue is proper in, such courts.

Any Dispute shall be resolved by arbitration in Palo Alto, California before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those Rules. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. The JAMS Rules are available at http://www.jamsadr.com. In the event a provision of this Section conflicts with the applicable arbitration rules, such provision of this Section shall control.

Class Action Waiver

The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a class or representative proceeding or claims, unless both you and POCKETALK specifically agree to do so following initiation of the arbitration. If you choose to pursue a Dispute in court by opting out of the arbitration provision, as specified above, this class action waiver will not apply to you. You are not permitted to be a class representative, class member, or otherwise participate in a class, consolidated, or representative proceeding without having complied with the opt-out requirements above.

Jury Waiver

You understand and agree that by accepting the arbitration provision in these Terms, you and POCKETALK are each waiving the right to a jury trial or a trial before a judge in a public court.

Exceptions

Notwithstanding the Arbitration paragraph, either you or POCKETALK may assert claims, if they qualify, in small claims court in Palo Alto, California or in any United States county where you live or work. Either party may bring a lawsuit solely for injunctive or other equitable relief to stop unauthorized use of the Services or POCKETALK materials, or infringement of intellectual property rights.

Limitation on Claims

Regardless of any law to the contrary, any claim arising out of a Dispute must be filed within one (1) year after such cause of action arose, or such claim or cause of action will be forever barred.